Terms of service

Last updated: November 13, 2026

PLEASE READ SECTION 17 CAREFULLY. IT REQUIRES MOST DISPUTES TO BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION AND LIMITS YOUR ABILITY TO BRING A CLASS ACTION.

1. Agreement to these Terms

This website and online store are operated by a limited liability company registered in the State of Wyoming, USA ("we", "us" or "our"). By accessing our website or placing an order, you agree to these Terms of Service together with our Privacy Policy, Refund Policy and Shipping Policy, which are part of these Terms (together, the "Terms"). If you do not agree, please do not use our website or purchase our products.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to place an order. Our products are made for children, but they must be purchased by a parent, legal guardian or other responsible adult, who is responsible for choosing the right product and size and for its use.

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

3. Product use and safety

Our pillows are designed for children ages 1 and older. Never use them for infants under 12 months of age.
Choose the size that matches your child's age and size according to our size guide.
Read all product instructions and warnings before use, and follow safe sleep guidance from your pediatrician.
Remove all packaging, including plastic bags, before use and keep it away from children.
Check the pillow regularly and stop using it if it becomes damaged or worn.
Keep the product away from open flames and heat sources.

The adult who purchases or provides the product is responsible for deciding whether it is suitable for a particular child and for supervising its use as needed.

4. Health disclaimer

Our products are not medical devices. They are not intended to diagnose, treat, cure, mitigate or prevent any disease or medical condition, including mouth breathing, snoring, sleep apnea, allergies, posture problems or any breathing or sleep disorder. Statements about comfort, sleep or posture describe the design of the product and the experience of some customers. Individual results vary and are not guaranteed.

Content on our website, including articles, guides, social media posts and customer reviews, is for general information only and is not medical advice. Always consult your child's pediatrician or another qualified healthcare provider about any health, breathing or sleep concern, and before using any product if your child has a medical condition. Never ignore professional medical advice or delay seeking it because of something you read on our website.

5. Products and descriptions

We try to show our products, colors and measurements as accurately as possible, but small differences may occur, including because of screen settings and natural variation in materials. Measurements are approximate. All products are subject to availability, and we may limit quantities, discontinue products or change specifications at any time without notice.

6. Prices, payment and order acceptance

All prices are shown in US dollars and may change at any time. An order confirmation email does not mean that we have accepted your order. We may refuse, limit or cancel any order, including orders that appear to be placed by resellers, orders we suspect are fraudulent, and orders affected by an error in price, product information or availability, even after an order confirmation has been sent. If we cancel an order after you have been charged, we will refund the full amount.

Payments are processed by third party payment providers, and we do not store your full card details. You agree to provide current, complete and accurate purchase information and confirm that you are authorized to use the payment method you provide.

7. Shipping, title and risk of loss

Shipping is governed by our Shipping Policy. Title to the products and risk of loss pass to you when the carrier delivers them to the shipping address you provided at checkout. Delivery dates are estimates only.

8. Returns and refunds

Returns, refunds, cancellations and our 60 Night Sleep Guarantee are governed by our Refund Policy, including its conditions.

9. Promotions and discount codes

Discount codes and promotions are subject to their stated conditions, have no cash value, cannot be combined unless stated otherwise, and may be changed or ended at any time. We may cancel orders that use a code in violation of its conditions.

10. Reviews and content you share

If you send us or post reviews, photos, videos, comments or other content about our products, you grant us a nonexclusive, worldwide, royalty free, perpetual and transferable license to use, copy, edit for length, publish and display that content, together with your first name and last initial, in any media, including advertising, without payment to you. You confirm that the content is truthful, that you own it or have the right to share it, and that you have permission from every person shown in it, including the parent or guardian of any child. We may remove any content at our discretion.

11. Intellectual property

All content on this website, including text, graphics, logos, images, videos, product designs and software, is owned by us or our licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute or create derivative works from it without our written permission.

12. Prohibited uses

You may not use our website for any unlawful purpose; to infringe the rights of others; to upload viruses or malicious code; to collect data from the website by automated means; to submit false information or impersonate any person; or to interfere with the security or operation of the website.

13. Third party services and links

Our website may include links to or tools from third parties. We do not control and are not responsible for third party websites, content, products or services, and your use of them is at your own risk and subject to their terms.

14. Disclaimer of warranties

EXCEPT AS EXPRESSLY STATED IN OUR REFUND POLICY, AND TO THE FULLEST EXTENT PERMITTED BY LAW, OUR WEBSITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. WE DO NOT WARRANT THAT ANY PRODUCT WILL PRODUCE ANY PARTICULAR RESULT. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

15. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR MEMBERS, MANAGERS, EMPLOYEES, AGENTS, SUPPLIERS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF OUR WEBSITE OR ANY PRODUCT. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO OUR WEBSITE OR ANY PRODUCT WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT THAT GAVE RISE TO THE CLAIM. NOTHING IN THESE TERMS LIMITS ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW. SOME STATES DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU.

16. Indemnification

You agree to indemnify and hold harmless us and our members, managers, employees, agents, suppliers and service providers from any claims, losses, damages and expenses, including reasonable attorneys' fees, arising from your breach of these Terms, your misuse of our website or products, or your violation of any law or the rights of a third party.

17. Dispute resolution and arbitration

Informal resolution. Before starting any claim, you agree to contact us and try to resolve the dispute informally for at least 30 days. Most concerns can be solved quickly this way.

Binding arbitration. If a dispute is not resolved informally, any dispute, claim or controversy arising out of or relating to these Terms, our website or any product will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, instead of in court. The arbitration may be held by video, by phone, based on written submissions, or in person in the county where you live. The Federal Arbitration Act governs this section. Either party may instead bring an individual claim in small claims court if the claim qualifies.

Class action and jury trial waiver. YOU AND WE AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING. YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL. If this class action waiver is found unenforceable for any claim, that claim will be decided in court and not in arbitration.

Opting out. You may opt out of this arbitration agreement by sending us written notice within 30 days of your first purchase, including your name, shipping address, order number and a clear statement that you wish to opt out of arbitration.

Time limit. To the extent permitted by law, any claim must be brought within one year after it arises, or it is permanently barred.

18. Governing law

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict of law rules, except that the Federal Arbitration Act governs Section 17. Any claim that is not subject to arbitration will be brought only in the state or federal courts located in the State of Wyoming, and you consent to their jurisdiction.

19. Payment disputes

If you have any problem with your order, please contact us before opening a dispute with your bank or card issuer so we can resolve it quickly. If you dispute a charge, we may share your order details, tracking information, communications with us and these Terms with the payment provider to respond to the dispute.

20. Changes to these Terms

We may update these Terms at any time by posting the new version on this page. Changes apply to orders placed after they are posted. Your continued use of the website after changes are posted means you accept them.

21. General

These Terms are the entire agreement between you and us regarding our website and products. If any part of these Terms is found unenforceable, the rest will remain in effect. Our failure to enforce any part of these Terms is not a waiver. We may transfer our rights and obligations under these Terms. Section titles are for convenience only.